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how to resolve Disk defrage mentor won't run problem?

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Please follow the steps below:

Step 1:Please click "Antivirus",and choose "Full Scan".When scan finished,please choose "Remove"

Step 2:Please choose "System Cleaner",and click "Start Scan".When scan finished,please click "Run Cleaner"

Step 3:Please restart your computer.

How to resolve 815 error?

tcx2018 -
Please follow the methods below:
Method 1:
a)    Click on 'Start' and click on 'control panel'.
b)    Open Internet options.
c)    Click on the "Connections" tab
d)    Select "Never dial a connection"
e)    Choose OK.

Method 2:

You can make full use of MajorAV to resolve the problem automatically.

How to cancel CMOS password

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Please follow the steps below to cancel the CMOS password:

Step 1:Please enter BIOS and choose "Set Supervisor Password" option and click "Enter" key.

Step 2:Then you can see "Enter Password" 
Step 3:Do not enter any characters, press the Enter key directly, it will display "Password Disable", then save and exit to cancel.

How to set CMOS password

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To set a password for CMOS,please follow the steps below:

Step 1:Please press the Del key to enter the BIOS setup interface when booting. 

Step 2:Please select the Set Supervisor Password option and press Enter. The Enter Password dialog box will appear. 

Step 3:Enter the password to be set here, then press Enter, the confirm Password dialog box will be displayed, you need to confirm the password, then enter the password you just set, press Enter to confirm, save and exit the CMOS settings.

How to check if there's enough space cache folder or not?

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Please follow the steps below to check the cache drive you specified:
1. Move your mouse to the cache drive.
2. Right click and choose Properties.
3. Then you can see how much free space of the drive.
4. If it is not enough, you need to delete something that is not very important.

How to delete extra DLL files:

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Please just follow the steps below to delete the extra DLL files 

Step 1:Please click "Start"-"Run".

Step 2:Open the run window, enter the "regedit" run command, click "confirm" to enter the next step.
Step 3:In the registration editor, expand the following path in order:

Step 4:Then select the item with the data "0". After recording the path of this item, right click to delete the item.
Step 5:Then follow the path you wrote down, find the DLL file, and delete it.

When you flash your BIOS,you got the message

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To troubleshoot this problem,please follow the steps below:

Step 1:Please restart the computer.

Step 2:Please press and hold the F8 key during start-up,and then select Step-by-Step Confirmation in the boot menu. At this time, the system will ask if you press the Enter key to run, or press the Esc key to skip. Always press the Esc key until the DOS prompt appears. 

Step 3:Use the "mem/f" command to confirm at least 640KB of reserved memory before running the BIOS upgrade.

How to run application as administrator on Windows 10

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Here are steps of running applications as administrator on Windows 10

Step 1:On the Windows 10 desktop, find the blank location of the task-bar at the bottom of the desktop, then right click on the blank location.

Step 2:Select the "Task Manager" menu item from the pop-up menu.

Step 3:You can see the Task Manager window of Windows 10, click on the "Details" shortcut link in the lower left corner.

Step 4:Open the details task manager window of the Windows 10 system. Click on the "File" menu in the upper left corner of the window.

Step 5:Select the "Run New Task" menu item in the pop-up menu.

Step 6:This will open the "New Task" window, check the box before "Create this task with system administrator privileges", and finally enter the command in the text box.



How to unzip or extract a file or folder

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To unzip or extract a file or folder,please just try the steps below:

Step 1:Locate the zipped folder that you want to unzip (extract) files or folders from.

Step 2:Do one of the following:
To unzip a single file or folder, open the zipped folder, then drag the file or folder from the zipped folder to a new location.

To unzip all the contents of the zipped folder, press and hold (or right-click) the folder, select Extract All, and then follow the instructions.

To add files or folders to a zipped folder you created earlier, drag them to the zipped folder.
If you add encrypted files to a zipped folder, they'll be unencrypted when they're unzipped, which might result in unintentional disclosure of personal or sensitive information. For that reason, we recommend that you avoid zipping encrypted files.
Some types of files, like JPEG images, are already highly compressed. If you zip several JPEG pictures into a folder, the total size of the folder will be about the same as the original collection of pictures.

How to zip or compress a file or folder

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To zip (compress)a file or folder,please follow the steps below:

Step 1:Locate the file or folder that you want to zip.

Step 2:Press and hold (or right-click) the file or folder, select (or point to) Send to, and then select Compressed (zipped) folder.

Step 3:A new zipped folder with the same name is created in the same location. To rename it, press and hold (or right-click) the folder, select Rename, and then type the new name.

How to Restore Desktop Shortcuts?

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Please do as the following steps to restore your desktop icon.

1. Please check your recycle bin whether there is the missing desktop icon in it or not. If you find the deleted icon,right click the missing icon and click "Restore".
2. Right click on the desktop and choose "Personalize". Then click "Change desktop icons"
3. Tick your desktop icon from the pop up window and click "Apply". Your missing desktop icon will be restored.


How to find an installed program

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Here are steps to find the installed program.

1.Click on START at the bottom left corner.

2.On the left column,open SEARCH
3.Select "All Files and programs".
4.Type in the name of the software / program you are trying to find,i.e: MajorAV.
5.Click the SEARCH button
6.After a minute or so,you will see that your search has returned numerous results.
7.Double click on the program you've wanted to locate. Or you can right click on it to send it to the desk.

How to update Windows

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If you want to update your Windows,please just follow the steps below:

Step 1.Open Windows Update by clicking the Start button Picture of the Start button. In the search box,type Update,and then,in the list of results,click Windows Update.

Step 2.In the left pane,click Check for updates,and then wait while Windows looks for the latest updates for your computer.
Step 3.If any updates are found,click "Install updates".
Step 4.You might see both important and optional updates. If you don't see the Install updates button when there are only optional updates,click Optional updates available,choose the ones you want,and then click OK.

How to get System Information

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Here's the steps to get your system information:

Step 1. Click "Start", type in "msinfo32" (without quotation marks) in the Search bar and then press Enter.

Step 2. Choose "Save" from the File menu and save it as an NFO file.

Step 3. Find the file,right-click on this file,click "Send To",and click "Compressed (zipped) Folder".
Step 4. Send the compressed file to us.