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FAQ about license

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Q 1: What exactly is a license key?

A license key is composed of 32 characters with numbers 0-9 and capital letters A-F. Your license key will be sent to you automatically after your order is processed. You can find it in your order confirmation email sent by

Q 2: My license key didn't work, what can I do?

If you have purchased a license key from us, the license key would have been emailed to you automatically. Please try not to type it into the text box but to copy it from the email and paste it into the text box so that you can avoid the typing errors. What's more, please note that the registration information is case sensitive. If you still have problems, please contact

Q3:How long will I get my license after order finished?
Your will get the license instantly after you click 'completed the order' button on payment platform. And will will also send the license via email in 5 minutes after the order finished .

Q4:Will you recharge my card automatically when my license key expires?
We will not recharge your card automatically when your license key expires. When the expiring date approaches, the software will gently remind you to renew it when you run the program.

q5:Why do you charge me a VAT tax?
The VAT tax and other additional fees are collected by the third party platform,ClickBank and Mycommerce. You can visit the following page to get more details about this particular tax:

Q 6: What is your refund policy?
We will refund to our users if they are dissatisfied with a product purchased from Foxth Software and request a refund within 30 days after the purchase. But this only applies to the situation when you make the original purchase. You can contact us via our support email: support@WiseFixer .com. When you contact us, we will provide you with technical support and additional product instructions first to help you use the product. If you're still not satisfied, we will be happy to issue a refund to you. Generally, Foxth Software will issue a refund for the following reasons: dissatisfaction with the product, or there is verifiable information that the original purchase was made by using fraudulent or unauthorized payment.

Q 7: How can I contact your support team?
Please contact our support team via

Q8: What MajorAV will do on my computer?

MajorAV will scan your computer errors, registry problems, system config and unused files, evidence and junk files. And clean these items after you click repair button.

Q9:How does MajorAV works?
MajorAV is easy to use, to qucik start:
1. Run MajorAV
2. Click 'Quick Scan'
3. After scan completed, click 'Repair All' button.
Q10: How Can I get help on using WiseFixer
Please Visit our online help here:
Q11: How can I uninstall MajorAV?
To uninstall MajorAV , please refer to the online help link:

Q11:Where can I see my license and billing information?

You can see your billing information in your email we sent to you.The email is like this: