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How to resolve 0xc000000f error?

tcx2018 -

To resolve this problem,please follow the steps below:

Step 1:Please run MajorAV as administrator.

Step 2:Please click "Antivirus".

Step 3:Please click "Full Scan".

Step 4:When scan finishes,please click "Quarantine" or "Remove"

Step 5:Please click "Driver Updater".

Step 6:Please click "Start Scan"

Step 7:Please download and install the drivers.

Note:The process may take some time,please be patient.You may need to restart your computer.

what to do when your account is stolen?

tcx2018 -

This suggests that your computer is infected with virus.

Please try MajorAV.

Please follow the steps blow:

Step 1:Please run MajorAV as administrator.

Step 2:Please click "Antivirus"

Step 3:Please click "Full Scan".

Step 4:Please click "Quarantine" or "Remove"when scan process finishes.

Step 5:Please restart your computer.

How to fix computer crashes problem?

tcx2018 -

Please follow the methods below:

Method 1:

Please try sfc.

To run it:

Right-click (or press and hold) the Start button,then select Command Prompt (Admin).

Enter sfc /scannow (note the space between "sfc" and "/").

Restart your computer.

Please also try safe mode:

The following 2 sections describe how to start your PC in safe mode.
1. From Settings

Press Windows logo key +I on your keyboard to open Settings. If that doesn't work,select the Start button in the lower-left corner of your screen,then select Settings.
Select Update & security > Recovery.
Under Advanced startup,select Restart now.
After your PC restarts to the Choose an option screen,select Troubleshoot > Advanced options > Startup Settings >Restart.
After your PC restarts,you'll see a list of options. Select 4 or F4 to start your PC in Safe Mode. Or if you'll need to use the Internet,select 5 or F5 for Safe Mode with Networking.

2. From the sign-in screen

Restart your PC. When you get to the sign-in screen,hold the Shift key down while you select Power  > Restart.

After your PC restarts to the Choose an option screen,select Troubleshoot > Advanced options > Startup Settings >Restart.
After your PC restarts,you'll see a list of options. Select 4 or F4 to start your PC in Safe Mode. Or if you'll need to use the Internet,select 5 or F5 for Safe Mode with Networking.
Method 2:Please try MajorAV:

Step 1:Please run MajorAV as administrator.

Step 2:Please click "Antivirus".

Step 3:Please click "Full Scan".

Step 4:When the scan process finishes,please click "Quarantine" or "Remove"

Step 5:Please restart your computer.

How to fix disk drive lost problem?

tcx2018 -

The problem is caused by virus.The common way to fix the problem is to restore your computer.But it's too time consuming.

We suggest you try MajorAV.

Please follow the steps below:

Step 1:Please run MajorAV as administrator.

Step 2:Please click "Antivirus".

Step 3:Please click "Full Scan".

Step 4:Please choose "Quarantine" or "Remove" when scan process finishes.

Step 5:Please restart your computer.

What to do when my computer suddenly send emails automatically?

tcx2018 -

This suggests that your computer may be infected with virus.

To resolve the problem,I suggest that you try MajorAV.

Please follow the steps below:

1.Please run MajorAV as administrator

2.Please click "Antivirus".

3.Please click "Full Scan".

4.When scan finishes,please click "Remove" or "Quarantine".

5.You may need to restart your computer. 

What to do when printer's communication becomes abnormal?

tcx2018 -

To resolve the problem,please follow the methods below:

Method 1:

1. Go to Programs and Functions in Control panel > click Turn Windows functions on or off

2. click + sign of Print services

3. Select LPD and LPR. You should remove Internet Printing Client. > restart your PC to ensure there is no error of spooler service.

4. Add your printer driver again.

Method 2:

1.Please run MajorAV as administrator.

2.Please click "Antivirus"

3.Please click "Full Scan".

4.When the scan process finishes,please click "Quarantine" or "Remove".

5.Please click "Driver Updater".

6.Please click "Start Scan".

7.When scan finishes,please download and install your printer driver.

Time, date, and size of the system file on my computer changes,what should I do?

tcx2018 -

This suggests that your computer is infected with virus.

I suggest you try MajorAV to resolve the problem.

Step 1:Please run MajorAV as administrator.

Step 2:Please click "Antivirus".

Step 3:Please click "Full Scan".

Step 4:When scan finishes,please click "Quarantine" or "Remove".

Note:You may need to restart your computer.

What to do when computer startup item contains suspicious startup items?

tcx2018 -

Please follow the steps below:

Step 1:Please run MajorAV as administrator.

Step 2:Please click "Antivirus".

Step 3:Please click "Full Scan".

Step 4:Please click "Start Scan".

Step 5:Please click "Remove" or "Quarantine" when the process finishes.You may need to restart your computer.

Step 6:When your computer restarts,please click "Speed Booster" and choose "Start Manager"

Step 7:Please choose "Startup Items" and disable extra start items.

How to fix the problem of there's no sound in the computer?

tcx2018 -

To troubleshoot the problem,please follow the steps below:

1 Open Device Manager on your computer. Click "Start" or the Windows icon,then click "Control Panel." On the Control Panel menu,select "System and Maintenance" and then click "Device Manager." Provide confirmation if prompted. Click on the "Sound,video,and game controllers" category in order to expand it. Look to see if a sound card is listed. If not,you will need to install a sound card.
2 Look for an exclamation mark next to the name of your sound card. If there is a yellow question mark,right-click the sound card and click "Properties." Make sure the general tab is selected,and check the status of the device (in the Device status box). Go through the required steps to repair the sound card. 
3.Please run MajorAV as administrator.

4.Please click "Driver Updater"

5.Please click "Start Scan".

6.When the scan finishes,please download and install your sound driver.

What is your refund policy?

chen -
We will refund to our users if they are dissatisfied with a product purchased from Blue Century Software and request a refund within 60 days after the purchase. But this only applies to the situation when you make the original purchase. You can contact us via our support email: support@majorav.com. When you contact us, we will provide you with technical support and additional product instructions first to help you use the product. If you\'re still not satisfied, we will be happy to issue a refund to you. Generally, Blue Century Software will issue a refund for the following reasons: dissatisfaction with the product, or there is verifiable information that the original purchase was made by using fraudulent or unauthorized payment.

Will you recharge my card automatically when my license key expires?

chen -
It depends on which item type you purchased. If you bought items that are not stated as rebill product, we will not recharge your card automatically when your license key expires. When the expiring date approaches, the software will gently remind you to renew it when you run the program. If you bought items that explicitly stated they are recurring billing product (this information will display on check out page and email notification), we'll recharge your at the rebill cycle.

How long will I get my license?

chen -
Your will get the license instantly after you click 'completed the order' button on payment platform. And we will also send the license via email within 5 minutes after the order is finished .

My license key didn't work, what can I do?

chen -
If you have purchased a license key from us, the license key would have been emailed to you automatically. Please try not to type it into the text box but to copy it from the email and paste it into the text box so that you can avoid the typing errors. What's more, please note that the registration information is case sensitive. If you still have problems, please contact support@majorav.com.

What exactly is a license key?

chen -
A license key is composed of 32 characters with numbers 0-9 and capital letters A-F. Your license key will be sent to you automatically after your order is processed. You can find it in your order confirmation email sent by support@majorav.com.